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Privacy Policy

meo.studio

Last Updated: April 13, 2026

Effective Date: April 13, 2026

1. Introduction

This Privacy Policy describes how meo.studio ("we," "us," "our," or the "Service") collects, uses, stores, and shares information when you use our generative AI video platform. We are committed to transparency about our data practices.

By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and other registration details you provide when creating an account.
  • Payment Information: Billing details processed through our third-party payment processors. We do not directly store full credit card numbers.
  • User Content: Reference images, text prompts, and any other input materials you upload or submit to the Service.
  • Communications: Messages and correspondence you send to us, including support requests and feedback.

2.2 Content Generated by the Service

  • Generated Outputs: All videos, images, and other content produced by the Service based on your inputs are collected and stored by meo.studio.

2.3 Usage Metadata and Automatically Collected Information

We automatically collect and store the following usage metadata:

  • Session and interaction data: Timestamps, session identifiers, features used, and actions taken within the Service
  • Generation parameters: Model selections, prompt configurations, and generation settings
  • Device and technical information: IP address, browser type, operating system, device identifiers, and screen resolution
  • Performance data: Response times, error logs, and service performance metrics
  • Referral and navigation data: How you arrived at and navigate through the Service

3. How We Use Your Information

meo.studio uses collected information, including User Content, Generated Outputs, and usage metadata, for the following purposes:

3.1 Operating and Providing the Service

  • Processing your requests and generating video content
  • Managing your account and providing customer support
  • Processing payments and transactions

3.2 Improving and Training Our Services

We actively use collected data to build and improve our technology. Specifically:

  • Training and refining our underlying artificial intelligence and machine learning models using user-uploaded reference images, text prompts, and generated outputs
  • Improving and personalizing the quality of our Service by analyzing which configurations produce the best results for given inputs
  • Enhancing content generation capabilities based on patterns observed in user inputs and outputs
  • Conducting research and development to advance our generative AI capabilities
  • Analyzing usage patterns to optimize service performance and user experience

3.3 Safety and Security

  • Detecting, preventing, and addressing fraud, abuse, and security incidents
  • Enforcing our Terms of Service and Acceptable Use Policy
  • Monitoring content for compliance with our policies

3.4 Communications

  • Sending service-related notices and updates
  • Responding to your inquiries and support requests

3.5 Legal Compliance

  • Complying with applicable laws, regulations, and legal processes
  • Protecting our rights and the rights of our users and third parties

4. Data Retention

meo.studio retains your data, including User Content, Generated Outputs, and usage metadata, indefinitely. This means:

  • User-uploaded reference images are retained indefinitely
  • Text prompts submitted to the Service are retained indefinitely
  • Generated videos and outputs are retained indefinitely
  • Usage metadata (including timestamps, session information, model selections, generation parameters, device information, and interaction logs) is retained indefinitely

Why we retain data indefinitely: We are continuously training our underlying artificial intelligence and machine learning models and enhancing our content generation capabilities. Long-term data retention is essential for us to:

  • Build and refine high-quality AI models over time
  • Understand long-term trends in user needs and preferences
  • Maintain the ability to reproduce, debug, and improve generation results
  • Develop new features and capabilities based on historical data

Account deletion: If you delete your account, we will remove your personal account information (name, email, payment details). However, User Content, Generated Outputs, and associated metadata that have been incorporated into our training datasets or model improvements may be retained in anonymized or aggregated form, as described in our Terms of Service.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Analytics services
  • Customer support tools

These providers are contractually bound to use your information only for the purposes of providing services to us and are required to maintain appropriate security measures.

Third-Party AI Service Providers: In order to deliver, improve, and personalize the quality of the Service, your User Content (including uploaded reference images) may be processed by third-party artificial intelligence and machine learning service providers. These providers process your content solely on our behalf and in accordance with our instructions and applicable data protection requirements.

We do not sell your personal data. No personal information is sold to third parties for their own commercial purposes.

5.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with a legal obligation, subpoena, or court order
  • Protect and defend the rights or property of meo.studio
  • Prevent or investigate potential wrongdoing in connection with the Service
  • Protect the personal safety of users or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection practices

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

7.1 Access and Portability

You may request access to the personal information we hold about you and request a copy in a portable format.

7.2 Correction

You may request that we correct inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal account information. Please note that, as described in Section 4, certain data that has been incorporated into our training datasets or model improvements may be retained in anonymized or aggregated form.

7.4 Objection and Restriction

Where applicable law permits, you may object to or request restriction of certain processing activities.

7.5 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

Where required by applicable law, we implement appropriate safeguards for international data transfers, such as Standard Contractual Clauses.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information and terminate the associated account.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyze usage patterns and Service performance
  • Improve the Service

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Service.

11. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

meo.studio Email: [email protected]

By using meo.studio, you acknowledge that you have read, understood, and agree to this Privacy Policy.